Connected technology platform
One platform. Every stage of connected technology.
Bring procurement, device management, asset lifecycle, and channel operations together in one connected platform for businesses, channel partners, and carrier teams.
One connected record
Hardware, software, and connectivity finally share one record.
Most organizations buy devices in one system, track them in another, and manage them in a third. Claddio connects the order, the serialized asset, the SIM, and the policy so every team sees the same device.
- Orders link to the serialized assets that fulfilled them.
- Assets link to the devices and SIMs they contain.
- The same records carry through management, returns, and retirement.
Hardware
Devices and accessories
Ordered from a condition-aware catalog and fulfilled as serialized units, each tied to its order line.
Software
Subscriptions and policies
Subscriptions attach at checkout, and Android Enterprise policy profiles and managed apps reach the same device.
Connectivity
SIMs and networks
Each device is associated with its SIM, with ICCID format checks and catalogs filtered to compatible networks.
Lifecycle
Returns and retirement
Reassignment, returns, trade-ins, and retirement update the same asset history instead of starting a new one.
One asset recordAST-00004812
Conceptual view · sample identifiers
Who it’s for
Built for everyone who touches the device.
Businesses, channel partners, and carrier teams each get a workspace shaped to their job, on the same underlying data.
For Businesses
Manage your technology from procurement to retirement.
Buy the right devices with approvals in place, keep them managed once they arrive, and recover them with a complete history.
- Procurement and approvals
- Android device management
- Returns and trade-ins
For Channel Partners
Sell, fulfill, and support your customers from one platform.
Build carts for customer organizations, fulfill against serialized inventory, and track what each order earned.
- Partner-assisted carts and checkout links
- Serialized fulfillment
- Partner program commissions and IMEI Spiffs
For Carrier Teams
One place to manage your channel opportunities.
See the deals assigned to you, the pricing each line is eligible for, and the devices and SIMs that shipped.
- Assigned deal visibility
- Eligible pricing by line
- Device and SIM details on completed orders
Illustrative interfaces · sample data
One platform, every team
Sales, commerce, service, and growth on one customer record.
The teams that sell and support technology work from the same accounts, orders, and devices, and so do the customers they serve. Pick a team to see its view.
Know every account and turn conversations into orders.
- Customer 360 workspace with an account team on every customer
- Carts sent as proposals or checkout links
- Eligible carrier pricing by line
- Commissions and Spiffs tied to the orders that earned them
Let customers buy the way businesses buy.
- B2B storefront with condition-aware pricing
- Approvals, PO numbers, and card or ACH payments
- Subscriptions, invoices, and store credit
- Live shipping rates and split shipments
Keep customers running after the order ships.
- Return requests with inspection, refunds, credits, and replacements
- Android Enterprise device management
- Trade-in and buyback
- Activity timelines and notifications
Bring customers back and make it easy to start.
- Promotions and coupons
- Pricing for specific customer organizations
- Know when a proposal is viewed, and when it expires
- Self-serve onboarding
Platform
Six capabilities. One data model.
Each capability works on its own and gets stronger because it shares records with the others.
Commerce & Procurement
B2B catalogs, carts, approvals, and orders for devices, accessories, subscriptions, and services.
Learn moreOrders & Fulfillment
Serialized fulfillment, shipment tracking, and order history that stays tied to every unit shipped.
Learn moreSerialized Assets
Every device tracked by serial number and IMEI, with status history, assignment, and ownership.
Learn moreDevice Management
Android Enterprise enrollment, policy profiles, managed Google Play apps, and OEM configuration.
Learn moreConnectivity
Device and SIM association, ICCID format checks, and catalogs filtered by network compatibility.
Learn moreLifecycle Operations
Returns with inspection, buyback and trade-in, lost and stolen handling, and retirement records.
Learn more
Lifecycle
Procure, deploy, manage, recover.
Follow a device from the first cart to the final return without switching systems or re-entering a serial number.
- 1
Procure
Order devices, accessories, and services from catalogs built for your organization.
- Catalogs
- Carts
- Orders
- 2
Deploy
Fulfill against serialized inventory and get devices configured before they reach users.
- Fulfillment
- Provisioning
- SIM pairing
- 3
Manage
Keep every device, assignment, and policy visible in one place.
- Policies
- Apps
- Assignments
- 4
Recover
Return, reassign, or retire devices with a complete record of each asset.
- Returns
- Reassignment
- Retirement
Commerce & Procurement
Buy the right device, in the right condition, for the right network.
A catalog built for connected technology: condition-aware pricing, compatibility filtering, and approvals before anything ships.
- New, Open Box, Pre-Owned, and Refurbished options, each with its own price and inventory.
- Catalogs filtered to devices compatible with your network and region.
- Order approvals, customer PO numbers, and card payments with saved payment methods.
Device Management & Asset Lifecycle
Stay in control after the box is opened.
The platform that ordered a device keeps it managed and accounted for, through reassignment, return, and retirement.
- Android Enterprise enrollment, policy profiles, and managed Google Play apps through the Android Management API.
- Remote lock, lost mode, and wipe are handled through your managed device service, with results recorded on the asset.
- Returns with inspection, trade-in valuation, and a full status history.
Channel collaboration
Partners and carrier teams working from the same order.
Carrier partner programs — Verizon Business Agent, AT&T Alliance, T-Mobile Partner Program — and Co-Sell / VAR deals run on one platform, managed separately. Partners build and fulfill orders; carrier representatives see the deals assigned to them.
Partner program commissions and Co-Sell / VAR Spiffs stay tied to the orders that earned them, so finance sees the same record as sales.
For channel partners
Build carts for customer organizations, follow each proposal from Sent to Viewed to order, and pay your sub-agents directly through the platform.
Explore Claddio for PartnersFor carrier teams
See assigned activations, eligible pricing, and device and SIM details once a sales order is linked.
Explore Claddio for Carrier TeamsWorkflow Automation In development
Automate the steps between the steps.
We're building a visual canvas for workflows with schedules, conditions, approvals, sub-flows, and email templates, so routine handoffs happen on their own. It isn't available yet.
Planned example: open cart follow-up
- TriggerScheduled timeRuns at a set local time on the days you choose.
- ConditionConditionBranches Yes or No, and the No branch ends the run.
- ApprovalApprovalWaits for sign-off before anything reaches the customer.
- ActionSend cart reminder if still openEmails the customer from a template, only while the cart is open.
See your technology lifecycle in one place.
Walk through Claddio with our team and see how orders, assets, devices, and connectivity stay connected.