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Privacy Policy

This Privacy Policy explains how Sense Solutions Corp. collects, uses, discloses, and safeguards your information.

Last Updated: December 25, 2025

Introduction

Sense Solutions Corp. ("Sense Solutions," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use the Sense Solutions technology lifecycle platform (the "Platform"), or engage with our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access our services.

Information We Collect

We collect information in several ways: directly from you, automatically through your use of our services, and from third parties.

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Contact information — name, email address, phone number, mailing address
  • Account access details — verified email addresses and authentication provider details
  • Business information — company name, job title, industry
  • Payment information — processed through secure third-party providers
  • Order history — transaction records and purchase history
  • Communications — support tickets, feedback, correspondence

Usage Information

We automatically collect certain information when you use our services:

  • Device information — browser type, operating system, device identifiers
  • Network information — IP address and approximate geographic location
  • Activity data — pages visited, features used, and actions taken
  • Timing data — date, time, and duration of visits
  • Referral data — referring URLs and search terms

How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery — provide, maintain, and improve our services
  • Transaction processing — process orders and send related information
  • Communications — send updates, security alerts, and support messages
  • Customer support — respond to your comments, questions, and requests
  • Personalization — customize and improve your experience
  • Analytics — monitor and analyze trends, usage, and activities
  • Security — detect, prevent, and address technical issues and fraud
  • Legal compliance — fulfill our legal obligations

Information Sharing

We may share your information in the following circumstances:

  • Service Providers — With vendors, consultants, and other service providers who need access to perform services on our behalf
  • Business Transfers — In connection with any merger, sale of company assets, financing, or acquisition
  • Legal Requirements — When required by law, legal process, or government request
  • Protection of Rights — To protect the rights, property, and safety of Sense Solutions, our users, or others
  • With Your Consent — In any other circumstances with your explicit consent

Important: We do not sell your personal information. If you are a California resident, please see the California Residents section below for additional rights.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use information about you. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

You can control cookies through your browser settings and other tools. Note that blocking certain cookies may impact your experience with our services.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access — Request access to your personal information
  • Right to Correction — Request correction of inaccurate or incomplete information
  • Right to Deletion — Request deletion of your personal information
  • Right to Portability — Request a copy of your data in a portable format
  • Right to Opt-Out — Opt out of certain processing activities

To exercise any of these rights, please submit a Data Subject Access Request or contact us at legal@sensesolutions.ai.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know — what personal information is collected, used, shared, or sold
  • Right to Delete — personal information held by businesses
  • Right to Opt-Out — of the sale or sharing of personal information
  • Right to Non-Discrimination — for exercising your privacy rights
  • Right to Correct — inaccurate personal information
  • Right to Limit — the use of sensitive personal information

To exercise your right to opt out of the "sale" or "sharing" of personal information, please visit our Do Not Sell/Share page.

Other U.S. State Privacy Rights

If you are a resident of the following states, you may have additional privacy rights under applicable state law:

  • Virginia (VCDPA) — Right to access, correct, delete, obtain a copy, and opt out of targeted advertising, sale, and profiling
  • Colorado (CPA) — Similar rights as Virginia, plus universal opt-out mechanism recognition
  • Connecticut (CTDPA) — Similar rights as Virginia and Colorado
  • Utah (UCPA) — Right to access, delete, obtain a copy, and opt out of sale and targeted advertising
  • Oregon (OCPA) — Comprehensive privacy rights effective July 2024
  • Texas (TDPSA) — Privacy rights for Texas residents effective July 2024
  • Montana (MCDPA) — Consumer data privacy rights effective October 2024
  • Delaware (DPDPA) — Personal data privacy rights effective January 2025
  • Iowa (ICDPA) — Consumer data protection rights effective January 2025
  • Nebraska (NDPA) — Data privacy rights effective January 2025
  • New Hampshire (NHPA) — Privacy rights effective January 2025
  • New Jersey (NJDPA) — Data privacy rights effective January 2025
  • Tennessee (TIPA) — Information protection rights effective July 2025
  • Minnesota (MCDPA) — Consumer data privacy rights effective July 2025
  • Maryland (MODPA) — Online data privacy rights effective October 2025
  • Indiana (ICDPA) — Consumer data protection effective January 2026
  • Kentucky (KCDPA) — Consumer data protection effective January 2026
  • Rhode Island (RIDPA) — Data transparency and privacy effective January 2026

To exercise your rights under any of these state laws, please submit a Data Subject Access Request or contact us at legal@sensesolutions.ai.

We honor universal opt-out mechanisms, including Global Privacy Control (GPC), as required by applicable state laws.

International Users (GDPR & UK GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR:

  • Right to Access — Obtain confirmation and a copy of your personal data
  • Right to Rectification — Correct inaccurate or incomplete data
  • Right to Erasure — Request deletion ("right to be forgotten")
  • Right to Restrict Processing — Limit how we use your data
  • Right to Data Portability — Receive your data in a structured, machine-readable format
  • Right to Object — Object to processing based on legitimate interests or direct marketing
  • Right to Withdraw Consent — Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint — File a complaint with your local data protection authority

Legal Bases for Processing: We process personal data based on: (a) your consent; (b) performance of a contract; (c) compliance with legal obligations; or (d) our legitimate interests (where not overridden by your rights).

Automated Decision-Making & AI

We may use automated systems and artificial intelligence to help provide our services. This may include:

  • Fraud detection — Automated screening of transactions for suspicious activity
  • Product recommendations — AI-powered suggestions based on your preferences
  • Customer support — AI chatbots to assist with common inquiries
  • Pricing optimization — Market-based pricing adjustments

Your Rights Regarding Automated Decisions:

  • You have the right to opt out of profiling used for targeted advertising or decisions with significant effects
  • You may request human review of automated decisions that significantly affect you
  • You can request information about the logic involved in automated decision-making

To exercise these rights, contact us at legal@sensesolutions.ai.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption — data protected in transit and at rest
  • Security assessments — regular testing and penetration testing
  • Access controls — strict authentication mechanisms
  • Employee training — ongoing data protection education
  • Incident response — established procedures for security events

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Typical Retention Periods:

  • Account information — Duration of account plus 3 years after closure
  • Transaction records — 7 years (for tax and legal compliance)
  • Communications — 3 years from last communication
  • Marketing preferences — Until you unsubscribe or request deletion
  • Analytics data — 26 months (anonymized thereafter)
  • Legal/compliance records — As required by applicable law

When determining retention periods, we consider:

  • The nature and sensitivity of the information
  • The purposes for processing
  • Applicable legal requirements

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer personal data from the EEA, UK, or Switzerland, we rely on:

  • Standard Contractual Clauses (SCCs) — EU-approved contractual terms that require the recipient to protect your data
  • UK International Data Transfer Agreement — For transfers from the UK
  • Swiss-U.S. Data Privacy Framework — For transfers from Switzerland where applicable
  • Adequacy Decisions — Where the European Commission has determined a country provides adequate protection
  • Your Consent — In specific circumstances where you have explicitly consented

For more information about our data transfer safeguards, contact us at legal@sensesolutions.ai.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: