Messages and attachments on buyback quotes

Buyers and staff can discuss a buyback quote with messages and files, and devices are confirmed released from management before payout.

Trade-in quotes often need a conversation. Buyers and staff can now message on a buyback quote and attach files such as photos. Buyers can duplicate a line and accept the offer when they're ready.

Before payout, staff confirm each device has been released from device management, so returned devices don't stay locked.